Ok10 believes entertainment is truly enjoyable only when it is experienced in a controlled and responsible way. Your well-being and your family's happiness are our highest priority.
Ok10 treats responsible gaming not just as a policy, but as a genuine commitment.
On ok10, you can set your own daily, weekly, or monthly maximum deposit limit. This helps you stay within your budget and makes responsible gaming easier.
Ok10 lets you set a time limit for continuous gaming sessions. Once the limit is reached, ok10 will automatically remind you to take a break.
If you feel like you need a break, use ok10's cooling-off feature to temporarily suspend your account — anywhere from 24 hours to 6 weeks, no pressure.
Ok10's self-exclusion feature lets you close your account for an extended period. Choosing to do so takes courage — and ok10 supports that decision with complete respect.
Ok10 lets you set a maximum loss limit for a given period. If you reach that limit, ok10 will automatically stop your play.
Ok10 gives you the option to opt out of promotional emails and offers. As part of our responsible gaming commitment, ok10 will never encourage you to play beyond your means.
Responsible gaming means enjoying gaming as a form of entertainment — not as a solution to financial problems or a way to relieve stress. At ok10, responsible gaming is not just a rule; it is the foundation of our platform.
When online gaming is done in a controlled and mindful way, it is a great source of entertainment. But once control is lost, it can cause serious harm to your personal and family life. ok10 wants every player to enjoy gaming consciously, joyfully, and safely.
The core principles of responsible gaming are: spend only what you can afford, stick to your time limits, do not chase losses, and do not make gaming your only source of entertainment. When every player on ok10 follows these principles, gaming becomes a truly enjoyable experience.
Before you start gaming on ok10, set yourself a budget and a time limit. It is the simplest and most effective first step toward responsible gaming.
Ok10 believes gaming is a choice, not a compulsion. If you ever feel that gaming is having a negative impact on your life, the ok10 support team is always here for you. We are committed to ensuring responsible gaming on ok10.
Gaming addiction is a mental health condition that develops gradually. It can be difficult to notice when entertainment has turned into addiction. ok10 wants you to stay aware of these signs:
If you recognise one or more of the above signs in yourself, please reach out to ok10 support. This is not a sign of weakness — it is a courageous and responsible decision.
Addiction is an illness, not a personal failure. ok10 fully understands this and provides support without judgment. As part of responsible gaming, ok10 is always by your side.
Ask yourself the following questions. If three or more answers are yes, you should speak with the ok10 support team.
Do you often spend more time or money on gaming than you planned?
After a loss, do you find yourself going back to win back what you lost?
Have you had arguments with family or loved ones because of gaming?
Have you ever borrowed money or taken on debt to fund your gaming?
Do you feel mentally unsettled or irritable when you are not gaming?
Are you prioritising gaming over work, studies, or family responsibilities?
Have you tried to cut down or stop gaming but been unable to?
This questionnaire is for awareness purposes only and is not a substitute for professional mental health assessment. If you answered yes to several questions, please contact ok10 support.
Ok10 provides a range of practical tools to support responsible gaming. All of them can be activated directly from your Account Settings.
Set a daily, weekly, or monthly maximum deposit. Decreasing a limit takes effect immediately; increasing one takes effect after 24 hours.
Set a daily limit on how long you can play. Once the time is up, ok10 will automatically end your session.
At regular intervals, ok10 will remind you how long you've been playing and how much you've spent.
Block your account for anywhere from 6 months to permanently. During self-exclusion, ok10 will not send you any promotional communications.
To use these tools, log in to your ok10 account and go to "Account Settings" > "Responsible Gaming". The ok10 support team is available 24/7 for any assistance.
The effects of gaming addiction extend beyond the individual — they affect the whole family. ok10 believes that family and loved ones are the greatest source of support for responsible gaming.
If you believe a family member or friend is struggling with a gaming addiction, the following tips may help:
Ok10 can also add responsible gaming restrictions to an account at the request of a family member. Please contact the ok10 support team directly to arrange this.
Only players aged 18 and above may open an account and play on ok10. This is the most fundamental principle of ok10's responsible gaming policy.
Ok10 verifies date of birth at registration and, where necessary, completes a KYC process by requesting identity documents. Steps ok10 has taken to protect minors:
Creating an account with a false age is a violation of ok10's terms. Such accounts will be suspended and any deposited funds will not be refunded.
Parents can use parental control software on their devices to block access to online gaming sites for their children. ok10 always places child protection as its highest priority.
Ok10's dedicated support team is always available for any questions or assistance related to responsible gaming. ok10 never dismisses your concerns.
Ways to contact ok10:
Do not hesitate to talk about responsible gaming. ok10's support team assists with complete confidentiality and without judgment.